Citizen Complaint

A citizen who wishes to file a formal complaint against a City employee will be asked to provide as much detailed information as possible so that the alleged violation can be fully and fairly investigated. Any allegation that may involve criminal misconduct will be investigated following current criminal procedure and rules of evidence.

Any citizen who has questions regarding an employee’s actions or departmental policy and/or procedure is encouraged to speak with a supervisor to resolve their questions. The information requested on the form is the information that is necessary to properly complete a complaint investigation.

If the complaint involves alleged criminal activity, the matter will be investigated as a criminal offense. Every effort will be made to resolve a complaint in a timely manner while safeguarding the rights of the accuser as well as the accused. Your patience in dealing with the complaint investigation is appreciated.

The Complaint Liaison program was created to assist individuals in filing complaints, navigating the complaint process, answer questions, and serve as a resource throughout the process at no cost to the complainant. 

Mary Younger, Esq.
Complaint Liaison
Email: youngermary40@gmail.com
Phone: (614) 226-6137

Mary Younger has provided direct legal representation to indigent persons charged with criminal offenses in Franklin County for 36 years. Her work has included negotiating appropriate charges with police, prosecution, and continuing representation until the conclusion of the case. Her background as a public defender provides her with a strong sense of empathy and familiarity with issues facing citizens from all walks of life.

If you would like to submit a formal complaint against a City staff member or department, please click here to complete a City of Bexley Complaint Form. Please mail completed forms to City Hall:

Bexley City Hall
ATTN: Natalie Vawter
2242 E. Main Street
Bexley, Ohio 43209

If a citizen does not want to mail in completed forms, they can be dropped off in-person at City Hall, or in the water bill payment drop box in the parking lot. If you have any questions about the application or the Complaint Liaison process, please contact the Mayor's Office at (614) 559-4210.

Initial complaint reviews are handled internally, and responses are provided directly to the complainant.

If you are unsatisfied with the response received, you will be given the option to appeal the results of your complaint to the Mayor's office.  For a copy of the appeal form, please click here.

In instances of complaints involving alleged discrimination or bias, a third-party review of the complaint will first be conducted by the Bexley Citizen Review Advisory Board, and the report of the Advisory Board will be referenced in the review of the appeal.

If you have additional questions or concerns involving the complaint process, or would like assistance completing the necessary paperwork, please call (614) 559-4210.