Citizen Review Board

The Bexley Citizen Review Advisory Board is charged with reviewing complaints pertaining to unlawful discrimination or bias by City employees that are under appeal to the Mayor;

All records pertaining to a case under appeal shall be made available, in full, to members of the Advisory Board;

Members of the Advisory Board are charged with non-disclosure of confidential information that is conveyed to them during the course of their review;

The Advisory Board may interview individuals concerning the matter under review as well as additional records pertinent to the case;

After all information is gathered and conveyed to the Advisory Board, the Board shall work diligently to review all material and issue a consent decision, in writing, to the Mayor;

The Advisory Board must work cooperatively to arrive at a report that receives unanimous approval from the Board, however, unanimity is not required. If the Board is not able to reach unanimous consent, then each member may provide an individual report on their findings to the Mayor.

The City of Bexley maintains high standards of personal and professional conduct for its employees. Any allegation of misconduct involving an employee of the City is taken very seriously. Please note that this form is not intended to file a complaint regarding overall city services or a request for service.

How to File a Complaint
A citizen who wishes to file a complaint against an employee will be asked to provide as much detailed information as possible so that the alleged violation can be fully and fairly investigated. Any allegation that may involve criminal misconduct will be investigated following current criminal procedure and rules of evidence.

Any citizen who has questions regarding an employee’s actions or departmental policy and/or procedure is encouraged to speak with a supervisor to resolve their questions. To file a complaint, please click here (link). The information requested on the form is the information that is necessary to properly complete a complaint investigation.

If the complaint involves alleged criminal activity, the matter will be investigated as a criminal offense. Every effort will be made to resolve a complaint in a timely manner while safeguarding the rights of the accuser as well as the accused. Your patience in dealing with the complaint investigation is appreciated.

Complaint Liaison Program
In an effort to have full insight into any issues experienced by citizens living in or visiting Bexley, the City has taken several steps to ensure the citizen complaint process is accessible, safe, and accountable. One such initiative is the creation of the Complaint Liaison program. The role of a Complaint Liaison is to help citizens navigate the complaint process, answer any questions they might have, and provide resources and assistance as needed. Liaisons are third-party consultants and are not employees of the City. Liaisons are encouraged to provide guidance, information, and empathy throughout the process, but do not legally represent the complainant. To learn more about the program or contact a Liaison, please view the information sheet (link).