Water and Sewer Department
The Bexley Water and Sewer Department is responsible for the operation and maintenance of the water distribution and sewer collection systems for the City. The department manages fire hydrants, 254,000 linear feet of sanitary sewer lines, 243,000 linear feet of water lines, and roughly 222,000 linear feet of storm sewer lines. Water and sewer services are purchased from the City of Columbus, with billing to the residents of Bexley through City Hall.
Supervisors and service technicians are responsible for meter installation and maintenance, management of the automated meter reading system, water line and sewer service inspections, field spotting of underground water, sewer and street lines, sanitary sewer cleaning, catch basin cleaning, fire hydrant maintenance including installation, flushing and repairs as well as response to emergency situations, such as water line breaks or sewer back-ups.
Hours of Operation
Monday - Friday
8:00 am - 4:30 pm
Monday - Friday
7:00 am - 3:00 pm
Quarterly Water Rate:
$61.40 / 1,000 cubic ft.
Quarterly Sewer Rate:
$77.46 / 1,000 cubic ft.
Quarterly Refuse Rate: $78.74
Quarterly Senior Refuse Rate: $70.86
Online Payment Portal
The City sends water bills to residents and businesses on a monthly and quarterly basis. Quarterly bills are sent in January, April, July, and October.
Residents 60+ years of age are eligible to receive a 10% discount on refuse portion of their quarterly refuse and water bill. The individual on file must be the head of the household or the account holder. Along with the application form (link below), we will need a copy of the account holder's drivers license, or any identification, that has the birthdate and proof of address.
To apply for a discount, please complete this form.
Completed forms can be emailed to to email@example.com, or dropped off in-person at Bexley City Hall, 2242 E. Main Street, Bexley, Ohio 43209.
Automatic payment deductions are available for residents for the payment of their water/sewer/refuse bills. The deduction will occur on the payment due date. If you are interested in signing up for this automatic payment deduction, please download and fill out the form linked to below. If you have any questions, please contact the Bexley Water Department at 559-4270 for further information.
Visit payments.bexley.org today to view and pay your water bill online. Online payment can be made by credit card. Credit card users will be charged a service fee (minimum of $1.50 applied to all payments less than $60.00 and 2.49% applied to all payments greater than) to cover banking cost.
Note: This link will redirect you to a secure payment site that is operated for us by a third party vendor.
The City of Bexley purchases water and sewer service from the City of Columbus, and assess the Columbus fee to users of the water/sewer system, with an additional fee built in to the rate to cover the costs associated with the administration, maintenance, repair, and replacement of the City's water and sewer infrastructure. Bexley's 2021 water and sewer rates are as follows:
Water Rates: $61.40 per 1,000 cubic feet
Sewer Rates: $77.46 per 1,000 cubic feet
Refuse Rate: $78.74
Senior Refuse Rate: $70.86
The City of Bexley has a robust water quality monitoring program and regularly performs sampling throughout the city to ensure all relevant state and federal standards are met and to ensure that the city’s drinking water supply systems is free of contaminates. The city also works to prevent contamination before it occurs by ensuring that local businesses and property owners comply with current backflow regulations. A key component of this enforcement and inspection initiative is the city’s Backflow Prevention Program which requires certain businesses and property owners to install and operate approved backflow prevention devices. Backflow devices prevent contaminated water or chemicals from flowing back into the drinking water supply if there is a sudden or unexpected change in water pressure. If a property requires a backflow prevention device, they must be installed on all water service lines to the property an inspected annually by a licensed plumber registered with the city.
Effective May 15, 2021:
The City of Bexley will no longer accept test reports, please submit to BSI Online.
The Ohio Environmental Protection Agency (Ohio EPA) requires all municipal water systems to implement a cross-connection control program. Cross-connections are the physical connection between the potable water system and where a containment hazard exists, such as irrigation systems, fire protection systems, and any other potential or actual hazard connected directly to the main water supply. “Backflow” is the reverse flow from the fixture/equipment back into the drinking water piping. If improperly protected and a backflow event were to occur, contaminates could flow back into the municipal water supply.
Consequently, it is necessary for the City of Bexley to establish and maintain a cross-connection control program ensuring all backflow devices are protected and tested annually.
To provide the best program possible, the City of Bexley has partnered with Backflow Solutions, Inc. or BSI Online, the nation’s leading backflow data management firm. BSI is fully devoted to helping public water systems with the development, implementation, and maintenance of cross-connection control programs.
There is no fee to register with BSI Online, but you must submit copies of your credentials and test gauge calibration. To ensure all new tests and previously unknown devices get processed in an appropriate amount of time, please use the 'City of Bexley Test Form'.
Testing Company Support:
Water Customer Support:
The City will be submitting a lead service line map to the OEPA to satisfy the requirements of HB 512 passed by the state legislature. This map illustrates the possible presence of publicly owned lead service lines (water pipe extending from the water main to the curb stop/shut off valve). The City currently replaces any lead/galvanized service lines immediately with copper/plastic when encountered during construction or maintenance/repair activities. If there is evidence that the same condition exists on the private side (curb stop/shut off to structure) property owners are therefore notified and required to do the same.
Polluted storm water runoff is often transported to municipal separate storm sewer systems (MS4s) and ultimately discharged into local rivers and streams without treatment. The Environmental Protection Agency's (EPA's) Stormwater Phase II Rule establishes an MS4 stormwater management program that is intended to improve the Nation’s waterways by reducing the quantity of pollutants that stormwater picks up and carries into storm sewer systems during storm events. Common pollutants include oil and grease from roadways, pesticides from lawns, sediment from construction sites, and carelessly discarded trash, such as cigarette butts, paper wrappers, and plastic bottles. When deposited into nearby waterways through MS4 discharges, these pollutants can impair the waterways, thereby discouraging recreational use of the resource, contaminating drinking water supplies, and interfering with the habitat for fish, other aquatic organisms, and wildlife.
Phase II of this program requires operators MS4s such as the City of Bexley to implement a stormwater management program as a means to control polluted discharges from their MS4s. At a minimum this plan must reduce the discharge of pollutants to the “maximum extent practicable” (MEP), Protect water quality, and satisfy the appropriate water quality requirements of the Clean Water Act.
One component of this program is Public Education and Outreach. In turn the City has partnered with the Franklin Soil and Water Conservation District (FSWCD) on a Water Quality Pledge. As employees, managers and owners of a business in Bexley, we ask that you take the Water Quality Pledge to work to keep the streams that flow through our community healthy. As a Water Quality Partner, your business will educate your employees about stormwater issues and pledge to reach the goal of preventing stormwater pollution. As a Water Quality Partner, you will receive a Water Quality Partner window cling in recognition of our partnership with the City of Bexley and Franklin Soil and Water Conservation District. You will also be recognized on the Franklin Soil and Water web site. Water Quality Partners will have opportunities to learn more about stormwater pollution prevention and to request information assistance for stormwater questions.
To get involved in this program, please click here.